User Experience Agency in Singapore
USER is a User Experience Agency with headquarters in Singapore, founded in 2010. It may be the first company focusing on user experience compared to many IT companies in Singapore. The head of the team is expected UX consultant with more than 15 years IT field experience. Now the company has delivered more than 100 projects successfully, and also built branches in Shanghai, Japan, and Vietnam. The clients are from the Asia Pacific.
USER creates the responsible and friendly user experience for digital products. Our strategy is to design a responsive website that presents your business and culture to the user in an intuitive and creative manner.
We specialize in human-centred customer experiences across digital product innovation, technology transformation and inventive marketing.
With clients in categories like Travel & Hotel, Property, Food & Beverage, Education, Finance, and Club association, across both enterprise and consumer, we look at the totality of a client’s enterprise and develop solutions that can have the impact on how our clients do business.
We offer UCD design thinking-based and technology-driven services in digital product innovation, customer experience management, and digital marketing. Our service offerings include:
- UX Research and Usability testing
- Interaction design and visual design
- Web, app development
- Digital marketing
From startup to Titans of industry
SNS
Our experience spans from major business and individual applications. We understand the complexities of this highly regulated industry, cross-cultural user behaviours and backgrounds, and deliver quality experiences. Our customers range from fresh startups to company with a long history. We have designed a personal affairs management app cross-platform, web, mobile app and tablet, it is the first app aimed to ensure the data safety on the internet, and is a UX integration.
Startups
Being entrepreneurs, USER as a local UX agency thoroughly enjoy creating the next big industry or platform. Startups have made up a disproportionate percentage of our customers over the years. Some of our success stories include Papergo, base paper trading platform.
B2B platform
USER’s cornerstone customers have always been B2B based clients. We design for the complexities of multi-hierarchy, role and permission-based, multi-roles platforms. Our work ranges from small B2B platforms to SaaS, multi-pillared solutions.
Consumer products
Our portfolio includes work for major smart home appliance manufacturers as well as groundbreaking device startups. Our B2C design has been utilized by major consumer product companies, such as Marmon, HP, and more.
Transformative Experiences
No matter the industry, device, objective or technology platform, we’re driven to improve the human relationship with technology by designing and building meaningful connections between companies and their customers. We believe that user-centric design is the answer, by deep insight into human needs, can drive design innovation and create intuitive user-friendly user experience.
Get in Touch
Email us at project@user.com.sg
or call us at +65-88621623
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